Contact Us | England | Stanleysmallcraft

If you want to contact us for more details or a quote etc, please email, text or phone as below.

Email - stanleysmallcraft@gmail.com

Text/phone - 07910206881

Or use Contact Form Below

We can arrange a visit to the workshops if you wish but only by appointment as we are not always there.

Postal Address

STANLEY SmallCraft

Unit A, Lammas Courtyard

Lammas Road

Corby

Northamptonshire

NN17 5EZ

England United, Kingdom

07910206881

Visitors by appointment only

Terms & Conditions

Please read through our Terms and Conditions carefully before placing your order. Any contract between us is governed by UK/EU law. Our Data Protection policy is also included below.

STANLEY SmallCraft operates this website and uses secure third parties for payment processing.

All products supplied by STANLEY SmallCraft are guaranteed against manufacturing defects for a minimum period of 12 months. Custom Built or any craft sold as new may carry a 2 year or 5 year warranty. Your statutory rights are unaffected.

Refunds will be made if goods supplied do not meet your expectations, provided they are returned within 7 days of delivery and are unused and in original condition. Refunds on kits will only be made on return of the complete kit as supplied including any epoxy and extras and it being received by us in “as sent” condition. Carriage charges will not be refunded.

No refunds on custom built boats as a warranty is given.
Proof of purchase must be enclosed with all returns.

Orders may be cancelled before despatch either by email or telephone. Full refunds will be made on cancelled orders including delivery charge as applicable, if order is cancelled before despatch.

A minimum standard as described on the web pages will be maintained, but variations in colour of veneer plus slight variations in weight and size may occur.

Sizes and weights of the boats given in the specification are given as a guide only. Various things can affect these specifications after you have built the boat depending on quality, type and amounts of the materials used.

We reserve the right to supply similar specification goods from different manufacturers.

Prices paid are as described on the website. While we try to ensure that all prices are accurate, errors may occur. If an error in pricing is discovered during the purchase process, we will inform you as soon as possible and give you the opportunity of cancelling the order or reordering at the correct price or, in the case of over-payment, we will refund that amount. If we are unable to contact you then the order will be cancelled automatically and any payment refunded.

All products and services we sell must be paid for in full before we will dispatch product or begin cutting your kit or begin building your custom built boat.

Payments can be made on the website, via e-invoice or bank transfer. We no longer take payments over the phone or direct in our workshops.

All reasonable precautions will be made to keep customer order and payment details secure during processing an order, but, unless we are negligent, we cannot be held liable for losses caused as a result of unauthorised access of information supplied by you.

Data Protection

We will take all reasonable steps to protect your personal information, however, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

When you use this site you will be asked to provide certain information, such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

For payments made by credit/debit card online, card details are transmitted to a secure third party payment processing service and we do not receive any of your card or account details. Any customer payment details given to us via cheques or bank transfers etc. are not held on our systems after completion of an order.

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you on receipt of a written request. A fee may be charged. If you are concerned that any of the information we hold on you may be incorrect, or to resolve any dispute, please contact us in writing.

Please be aware that this site may link to other web sites. We are not responsible for the data policies, procedures or content of these linked websites

This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time and you should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

name

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We never send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided unless you request we do so.

We will never use your information to contact you for market research purposes although we may contact you by email, phone or mail to inform you of any problems, changes or errors we find after you have bought plans, kits or boats from us.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information.

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You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address given in our contact details.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website Copyright. Any copyrights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of STANLEYSmallCraft is prohibited except in accordance with the following terms. We consent to you browsing STANLEYSmallCraft Web pages on your computer or printing copies of extracts from these pages for your personal use and reference only and not for redistribution unless consented to in writing by STANLEYSmallCraft . Other products and companies mentioned herein may be trademarks or trade names of their respective owners. Your access to this site should not be construed as granting, by implication or otherwise, any license or right to use any written content or images, appearing on the site without the prior written consent of STANLEYSmallCraft or the third party owner(s) thereof.

DIY Dinghy and Canoe Plans, Kits and Custom Built Boats, Canoe & Dinghy Boat building Workshops.